Payment:

The payment processor used in the website authorizes various payment methods during the checkout process, enabling an easy and secure transfer of funds from your account and can then accept payments from customers’ credit or debit cards, mobile wallets, etc.

Customs and import taxes:

Buyers are responsible for any customs and import taxes that may apply. I’m not responsible for delays due to customs.

Shipping:

The items are shipped within three business days from ordering (or – in the event of custom orders- after 2-3 calendar weeks)
I use first priority registered mail service provided by Hellenic Post .Expedited shipment can be arranged with ELTA Courier. Here are some estimated international standard shipping times :

EU 5-7 business days
Non EU 7-9 business days
Middle East/ Asia Minor: 7-9 business days
USA: 7-10 business days
Canada: 10-12 business days
South America /Far East/Asia Pacific/ South Africa: 10-15 business days
Australia: 10-12 business days

*Please visit the website of your local postal provider (USPS in case of USA e.t.c.) using the track number sent with your shipment confirmation email. If you need any additional info please feel free to contact anytime.

Cancellations:

Are accepted within 24 hours of order. Buyer is responsible for making requests within this timeframe.

Returns, Refunds and Restrictions:

Returns are accepted only within 14 days from delivery.
Buyer is responsible for return shipping costs and any loss in value if an item isn’t returned in original condition.
Refunds are being made upon receipt of the item in its original condition

Restrictions:

Items that are custom made following customer request (referred to in the website as “Custom or Made to Order items”) cannot be not returned and are not refundable.